Compliance - guidelines and processes

Compliance requirement

Observance of law and regulations and conduct in compliance with the rules are among the fundamental values and principles of our company. This clear commitment to compliance connects all our employees across national borders and cultures. Violations of applicable laws and regulations and/or internal rules of conduct are not tolerated in our company and are proactively prevented by means of effective measures.

Compliance reporting platform

We focus on prevention and thorough investigation of suspected compliance violations. Through effective control mechanisms and useful information/reporting channels, irregularities are minimised in a focused manner and repeated misconduct is consistently avoided. As a matter of principle, violations of legal or internal company rules and regulations must be reported through regular channels (e.g. to superiors, works council, corporate audit, etc.). If the whistleblower assumes that it cannot be ensured that the matter will be resolved or that he or she could suffer personal disadvantages as a result of the report, our compliance reporting platform is available to him or her.

Who can report compliance violations?

All employees and business partners of the FIXIT GRUPPE are requested to submit target-oriented and plausible information regarding compliance violations by disclosing their own identity. Anonymous reports will only be accepted and processed in exceptional cases.

Which infringements should be reported?

It is important that only incidents are reported which indicate a criminal offence (e.g. theft, fraud, corruption, bullying) or a systematic violation of the law, the law or internal company rules of conduct. In the event of a recognisable misuse of the compliance reporting platform (e.g. for unfounded accusations, defamation), the FIXIT GRUPPE reserves the right to take legal or disciplinary action against the whistleblower.

Confidentiality and data protection

Incoming information is received and processed exclusively by the compliance officers of the FIXIT GRUPPE and is always treated in strict confidence. The exchange of information and data between compliance officers and whistleblowers takes place by means of encrypted email communication. Appropriate protection of whistleblowers against discriminatory or disciplinary measures is guaranteed at all times. If necessary, relevant personal data and information can be transmitted to the police and/or other investigating authorities or other authorities. Collected (personal) data will only be stored within the framework of legal time limits and deleted in accordance with legal data protection regulations. The collection of data is voluntary and can be revoked by the whistleblower at any time with immediate effect. The disclosure of the whistleblower's identity is essential for a transparent investigation of the facts and efficient case handling. Anonymous reports are only accepted and processed in exceptional cases.


Compliance-Form

Please report compliance violations using our reporting form or directly to compliance@fixit-gruppe.com
* Please fill in mandatory fields
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